MBIE (Ministry of Business, Innovation and Employment) mediation is a free, confidential service provided by the New Zealand government to help resolve employment disputes. It's a semi-formal process where an independent mediator helps employers and employees discuss their issues, understand each other's perspectives, and work toward a mutually acceptable resolution.

When your employment relationship breaks down, the path forward can seem daunting and unclear. Personal grievances represent a vital legal framework that protects New Zealand employees when they've been treated unfairly in the workplace. As an employment advocate, I regularly guide workers through this process, helping them navigate what can be a challenging and emotionally taxing experience.

The Employment Relations Authority (ERA) is a Tribunal that deals with employment problems. If an employee and an employer can’t resolve their differences through mediation, the next step is the ERA.